Customer Reviews - Shopping Feedback

We appreciate all of you who have taken the time to let us know how we are doing! Your comments have helped us earn and maintain a five star rating! Should you be dissatisfied with our service for any reason, please give us a chance to satisfy your expectations and rectify any problems before rating us.

I just want to thank you for your product. I ordered tea bag holders awhile back. I just had my daughter's bridal shower over the weekend and used the holders as the favors along with some tea bags. They were a big hit! I was worried about ordering online but your products were as good as the description that you advertised! Linda
My mother sent me a gift from Distinctive Decor and I LOVED it! The gift wrapping was beautiful and the item was well wrapped. I then went and bought the rest of the set. Again, well wrapped, and delivery was speedy. You've made a fan in Atlanta!
Communication was excellent - and entire process was also. I had ordered from a company in NY and finally gave up that I would receive them. The OKLA folks were speedy in response, shipping, and I will go to them next time I need a hard to find item!
Very satisfied with my purchase. Items were shipped promptly and very well packed and well labeled. Their customer service was professional and courteous. Really impressed with this merchant.
I e-mailed Distinctive-Decor before my purchase and asked them about the packaging of my items. The reason for this was, the 2 items I was purchasing were to be shipped overseas as gifts to two elderly ladys. I wanted to be sure they would be OK to ship. When I got the items in the mail, I could see the care that was given in packaging the items for shipment. Both items reached there destination in perfect condition. I am gratefull for the care that was given and I plan on more purchases very soon. Thank you
Very customer friendly. Thanks for your excellent service.
Great merchant. Definitely plan to purchase from them again!
Excellent customer service and fast delivery!
I would order from this company again. The quality of the items I purchased were great. And the prices of the items were very good.
Fast service, great prices, perfect merchandise! Thank you.
A great Company to deal with that looks after your needs. Highly recommend. I continue to buy because of service and care. Great communicators towards your needs. Many Thanks again
Reliable Seller----Rapid arrival
Ordering was easy - selection good - and shipping was prompt. Will order from them again, and again.
They had exactly what I hoped to find. It shipped quickly. Received in perfect condition. I highly recommend this merchant.
I have already ordered 10 more items. They seem extremely honest and helpful. The price was definately the best price I could find and free shipping was GREAT. I will be ordering from them from now on. I have been completely and wonderfully satisfied and happy with all aspects with this company. They seem ready to help and even offered things I wasn't expecting. I give them a 10 for sure! :))
I am VERY satisfied with items ordered. Delivery was a bit delayed, but extremely well-packaged. I found items at Distinctive Decor that I have been unable to find locally. Thank you!
I was just thrilled when I saw the Franz ceramic piece on your site. I know that my wife will be totally surprised I got it for her for Hanukkah. It was a great price, and was recieved so quickly and it huge surprise that shipping was free. I will keep you in mind for future purchases from now on. Thank you so much. Magiclynn
I had to make a change and they handled very well. The rep was very personable. Will go back.
Outstanding merchandise for a reasonable price!
I was a little worried about not knowing the merchant but all went great! I love my product and it came quickly to my home. Thanks
Distinctive-Decor.com web-sight was easy to navigate,and object was bought @ the lowest price to be found on the Internet. Object was extremely well packaged and shipping was fast and @ a reasonable rate.
Website was very user friendly and hassle free. My order was shipped in a timely manner and received in excellent condition.
Easy no problem no hassle experience. Ordered, shipped, delivered.
Always a great selection of the items I am specifically looking for, and the prices sometimes have me asking myself, "that's all??". Will continue to use this merchant whenever I am looking for the Andrea by Sadek products.
I discovered Distinctive Decor during an Internet search for the product I wound up ordering, and consider myself very lucky to have found them. They couldn't have done it better--easy website, speedy shipping, and beautiful gift wrapping. Order with confidence!
nice selection of coffee mugs
This was my first time purchasing from Distinctive-Decor.com. The website was very easy to use. They had exactly what I wanted and at the right price. Delivery was quick, and the package was wrapped well. I would not hesitate to recommend this site to anyone and plan to return to it often. I was very happy with all respects of this web store.
Great service. I feel DistinctiveDecoor truly appreciates their customers.
EXACTLY AS DESCRIBED (Dinner service FLATWARE). Great Price. Arrived within 2 weeks. Packed very well. Only concern was that there was no status communication from DISTINCTIVE during the two weeks from ordering. It would of been nice to know approx delivery date. Other than the lack of status communication, the sale was PERFECT. My rating for Distinctive = A-. I definitedly will be ordering again from this E-tailer.
The best customer service by far of any merchant I have experienced.
Just love this piece! So glad it came back in stock so quickly!
Extremely pleased with this interaction. The cup and saucer was beautiful,fairly priced, arrived promptly as promised, and wrapped with LOTS of packing material. We will definitely return to this company in the future.
Outstanding transaction! I have dealt with Distinctive Decor a number of times and every time has been a great experience.
Excellent customer service. The dimensions of my item were not listed on the site, so I contacted customer service and they were able to help me.
Great way to shop!
I thoroughly enjoy purchasing merchandise from Distinctive-Decor. They offer great product selection and excellent customer service. Ex: One of the items I orders was not available. They contacted me quickly and offered an alternative at the same price, a gesture I appreciated. Delivery of my merchandise was prompt. Distinctive-Decor is a great company and I will continue doing business with them, as well as recommend them to others. M Albert
Smooth transaction. Items shipped quickly. I have bought from Distinctive Decor many times and I have always been very pleased.
This Company was awesome ! Would use them again for sure !
Just what I needed for my daughter's birthday tea party--nice quality at a very reasonable price!
Enjoy the fine selection of English bone china coffee beakers (cups/mugs). The quality is exceptional!
One of the cups was broken and it was replaced within the week.
Excellent seller. Items were packed with great care and shipping was fast. A real pleasure to do business with and I'm looking forward to doing business again in the future.
Generally receive products well-packed in their individual boxes. The items in this order only one had its box. The other was a smaller piece & was wrapped well in bubble wrap. Overall, I have never received a broken piece from this merchant. I would buy from Distinctive-Decor again.
The transaction went smoothly and effortlessly. I would buy from this merchant again.
Excellent vendor and purchase. Beautiful items for sale online. Hope to shop there again soon.
Thank you so much! The items that you sent made my party perfect!! You have items that are hard to locate. Elegance is almost a thing of the past, but thanks to you, we can still find it. -Suzanne
Thank you for paying attention to my request for additional packing to prevent breakage. Most companies do not. Everything arrived intact! I can and will recommend you to my friends.
These guys are the best! My item was damaged to no fault of theirs yet they took care of it so quickly and made my return so easy and painless. I would by from them again in a heartbeat. Things will happen but it is when they are a hassle that makes it a big problem. I am so happy to have found this company. I will order each of my new collectibles from them from now on!! Thanks Guys! Sincerely, Cynthia G.
The best customer service by far of any merchant I have experienced.
I discovered Distinctive Decor during an Internet search for the product I wound up ordering, and consider myself very lucky to have found them. They couldn't have done it better--easy website, speedy shipping, and beautiful gift wrapping. Order with confidence!
Easy no problem no hassle experience. Ordered, shipped, delivered.
I was extremely pleased to find the figurines I have collected for my daughters every year since they were born. The store where they were original purchased did not carry them any longer. The website was very organized and the order was processed and delivered very quickly and efficiently. I look forward to ordering from this company again!
Good company to do business with! Fast service, good packing with no damage. Items as stated in good condition.
Fast service, great prices, perfect merchandise! Thank you.
A great Company to deal with that looks after your needs. Highly recommend. I continue to buy because of service and care. Great communicators towards your needs. Many Thanks again.
I would order from this company again. The quality of the items I purchased were great. And the prices of the items were very good.
Excellent customer service and fast delivery!
Very customer friendly. Thank you for the excellent service.
I e-mailed Distinctive-Decor before my purchase and asked them about the packaging of my items. The reason for this was, the 2 items I was purchasing were to be shipped overseas as gifts to two elderly ladys. I wanted to be sure they would be OK to ship. When I got the items in the mail, I could see the care that was given in packaging the items for shipment. Both items reached there destination in perfect condition. I am gratefull for the care that was given and I plan on more purchases very soon. Thank you.
Very satisfied with my purchase. Items were shipped promptly and very well packed and well labeled. Their customer service was professional and courteous. Really impressed with this merchant.
We received the wonderful Nutcracker music box a few days ago and I just wanted to say thank you for your swift and professional service! The item arrived Norway in absolute perfect condition (thanks to proper packaging) and we are indeed very happy with it! It has a prominent position in our lounge and is the centre of attention to our family and friends! Once again, thank you so very much!
Thank you so much for your patience and speedy work with my order. My mom cried when she opened the lamp this Christmas that could very well be her last. She saw the lamp in California this past summer and told me about how beautiful it was. I then started my search to find it and I couldn't have found a better company then yours. Thank you so much for helping me make my mom's Christmas a little brighter.
The tea cup sets I ordered are lovely, arrived in perfect condition and will make for a nice wedding take away gift. They were also very nicely gift wrapped which made for an especially nice presentation of the product. In a day where there are lots of complaints and problems I just wanted to tell you that I wouldn't hesitate ordering from you in the future. Your web site accurately described the cups and I was impressed with the follow up e mails saying they were shipped etc etc.....Thanks again.
You had the tea set I wanted in stock and promptly sent it to us - thank you! My granddaughter is thrilled!
Distinctive-Decor is a very good merchant. The shipping was very fast. I have ordered from this merchant several times and I have always been happy with the experience! I would highly recommend this merchant. The merchandise is very beautiful. This company is a dream for tea lovers. The package was shipped quickly and arrived in perfect condition. I feel very comfortable ordering from distinctive-decor. They are dependable and professional. Thank you and a sucessful year to you!
I found the specific clock we were looking for & received it well packed, with free shipping & on time at a competitive price - thanks much.
Received my Figurine yesterday in perfect condition. Thank you for your prompt shipment.
Fast shipping - well packed - good prices - I'll be back! Thanks!
The dishes I received were exactly as ordered, even though the order was back ordered, it came in good time, and I could not be happier with my purchase. Will definitely order from Distinctive Decor again.
Received my order right on time and it was well packaged! They had the best prices overall too!
I ordered some specific mugs, then headed out on a trip. You were out of stock on one item, and Mary Lou wrote me. I wrote back that I couldn't make a substitute order as I was traveling without much access to internet to view my choices. I asked Mary Lou to make a substitution. She did, her choices were perfect, and the mugs arrived. THANKS so much. Please give her kudos. Really appreciate it.
OMG!!!! I just received these they are more beautiful than I could have imagined!!!! Can't believe the cost is so little, worth so much more!!!!! I could go on and on! All I can say is thank-you sooooooo very much!!!!!
I wish everyone had such a simple, clear, organized system for placing orders. Congratulations!
The sculpture arrived in great shape...a beautiful piece. This company has a wonderful selection of merchandise, and promptly shipped my order. I will be shopping with them again.
I just received my order of the 4-canister set of the J. Willfred Green Bunny Toile, and it's fantastic! Despite the product having been on back-order, it still arrived on time and in great packaging. I appreciate the promptness and the helpfulness of everyone at Distinctive Decor!
Shipped quickly. Received notice of shipment quickly. Was delivered in 2 days. Great job.
Excellent, safe & easy negotiation! I bought two large cat figurines which were sent to my home address in perfect conditions & very well packed. Brand new items! Thank you so much. - Lamartine, BRAZIL
Excellent shopping experience!
My cousin absolutely Loved her Birthday gift!! I personally haven't seen it as she's in IN. & I am in GA. But I want one too!
Excellent quality items. One plate arrived broken and when I called, they were very nice and sent a replacement immediately at no charge.
I intended to write before this to say many, many thanks for all your efforts to get my Vietri linens to me on time. They arrived on Saturday morning -- with just enough time for me to give them a quick press before setting the table for the luncheon I was hosting. And, even if I do say so myself, the table looked beautiful. Please let Mary Lou know how much I appreciated all of her help. She went above and beyond the call. I will look forward to ordering from you again.
Even though this item was more expensive than what I wanted to pay... it is BEAUTIFUL! Well, worth the price. It was packed very well.
This company was very easy to work with. I plan to purchase many more items from them in the future.
Your customer service is outstanding. I will be doing as much of my shopping with you as possible in the future.
VERY fast service, well packaged merchandise.
Hi! I DON'T have a complaint, but rather a thank you! I received my holly tea cup ornaments in perfect condition within days of placing the order. They were the perfect gift of remembrance after a Christmas tea I attended with my sisters and daughter. Thank you for the wonderful service and product!
I cannot thank you enough for helping us pull through this past weekends rough patch. Your professionalism and calm demeanor speaks very highly of your business and your communication skills. I on the other hand was pulling what little hair I had left out. What a pleasure it was to hear you say you could have the Tea sets sent over night hours before our event. I will continue to use Distictive Decor when the need arises to impress our donors and guests! Thanks again for your patience and I personally look forward to working with you again in the future.
I purchased a silver-plated fox from Distinctive-Decor, and he stole the show at my Thanksgiving dinner. Every one of my 35 plus guests asked me where I got him. I love setting a beautiful table and every year I aim for something truly unique. I think I met that goal with your help. Thank you so much.
I was very lucky to find your website on-line as I was shopping for specific items. Even more so, I was extremely satisfied shopping on your website distinctive-decor.com. My satisfaction was even more so due to locating the Alfi Dan Carafe in Cobalt blue that I was desperately searching for, in which your website had the exact one. In addition to finding the "specific" carafe I was searching for, I found more products on your website from Hues N' Brews, Samba Tea Cups and Tea Bag Holders. Needless to say, without a doubt, I will refer your website to my family and friends. Further, I would like to thank you for such outstanding service, exceptional quality of products that you offer on your website. As well as your thoughtful follow up note as to my overall experience with your website, products, and timeliness of delivery. Thank you for making my experience with distinctive-decor.com extraordinary.
Item arrived very promptly and in excellent condition!
Item was exactly what we expected from their website and was delivered very quickly in a carefully packaged box.
I'm very satisfied with my purchase. The product has excellent quality and was received quickly. Thanks!
Thanks for the painless purchase.
Excellent.
Everything is satisfactory. I would use this service again.
Quick deliver and great customer service.
...has the latest in Emma Bridgewater Pottery!
Quick, personal service. Good communication, and did not have to wait for customer service.
I received my order within 7 days of receiving an e-mail to say it had been sent. The service was excellent from the beginning to the end.
Wish their price is lower for the closeout pieces that I bought -- I could have cleared the warehouse!
I do a lot of online shopping you cannot beat the convenience. I found Distinctive Decor on a list of vendors for the Vietri Italian dinnerware that I have longed for forever. I was a bit scared to say the least....from the first contact and during the entire process I was taken by the hand and made to feel as if I was the most valued customer. The entire push of this company is customer satisfaction and I am one satisfied customer! I would not hesitate to order from distinctive-decor again. I would advise anyone to order from this wonderful company. The owner is great.....
Marcus, Thank you so much. Great customer service. Your web site has many items my wife and I are interested in especially for Xmas gifts. We will be a future customers for sure. -Dan
I am so happy with my service from Distinctive Decor! I was under a time chrunch and they made everything happen according to my schedule! Thanks!
GREAT service, quick shipping and not an exorbitant amount, either. People on the mainland 'tend to forget' that Hawaii IS part of the U.S. and we get 'nailed' for crazy shipping costs.
Super Service! Excellent Selections! I received a broken item - notified them - received call within 12 hrs - new item was on it's way - did not need to return broken item! Awesome!
They were fast, efficient and gave a thorough description of the product I ordered. It was a pleasure to do business with them.
Just wanted to say that my shopping experince with Distinctive-Decor was very nice and the staff was very helpful. I was trying to get a tea set from Royal Patrician but it was no longer available. Mary Lou wrote to me to tell me this and she helped me get some of the pieces to make up the set. This is going to be a second year wedding anniversary gift and I know my wife will just love it.
Thanks again for the wonderful shopping experince. I do a lot of online shopping and your site and staff is by far the best I have done business with. Please tell Mary Lou thanks again for all the help. I will certainly tell everyone about your company and the wonderful service.
They offered to check on availability of an item for me and call me back. Like many Internet sellers I've used I thought it would be days before I heard from them. But, "Mary" at Distinctive called me back within an hour! Very helpful and she went the extra mile for me. I won't hesitate to buy from them again!
TEA ARRIVED WELL PACKAGED AND VERY PROMPTLY
I used Distinctive Decor to locate a much-coveted travel tumbler for a relative, and I located the mug easily, loved the full selection and zoom options to check it out up close. My relative was delighted to receive their gift tumbler that we could not find in any retail outlet! It arrived quickly in excellent condition. Now my mug is free from the danger of 'sticky fingers', and I just may order a second one for myself. I have bookmarked the site, and I will be back in the future. Thank you!
This merchant's web site was very well organized and easy to navigate. The photos of the products were high quality and accurately represented what they looked like when I received them. I enjoyed browsing all the items on the site; I collect china and miniature teasets, so I was very interested in the entire line. My items were very carefully packed and arrived in perfect, unbroken condition. The shipping was fast. Overall, this was a very pleasant shopping experience, and I would highly recommend this web site to others!
I'm entirely pleased with the quality of Distinctive Decor's products. The customer service is also commendable: although one item I ordered was apparently out of stock at the time of ordering, Distinctive Decor let me know the status immediately, promptly shipped all items once the order was complete, and, most importantly, the china arrived safely. I'd happily order from this company again.
Extremely fast shipment. Great prices and care in shipment of product. Would do business again with this company. Customer service was rated 3 because I had no contact with them.
Gentlemen: I just discovered your website a few days ago & placed my first order with you this past Friday morning. I could not believe that I then received an email Friday afternoon stating my order had been shipped. Despite the weekend and the bad weather, my order was delivered early this (Tues.) afternoon. The order (two pieces of Waterford Crystal) was so securely packed, with the shipping carton plus the two Waterford cartons it contained (and the piece in each) all arriving in perfect condition. Such superior service from any retailer is indeed a rarity. Thank you so much. And the two Waterford pieces actually exceed my expectations; are even more stunning than pictured on your website. I could not be more pleased with my purchasing experience & products received. I will certainly be back to explore distinctive-decor the next time I am in need of any items which might be in your inventory (which, from what I saw from quick perusal of your website, is extensive, varied, & distinctive). Congratulations & again thank you for a perfect shopping experience.
Distinctive-decor continues to be a customer centered vendor. Very personalized service, interactive order confirmation and flexibility in providing service. I recommend this vendor highly. - Steven, Minnesota
Personalized service; very responsive.
I had to return merchandise, but it was easily taken care of and replaced immediately with the right item. I am so pleased with the Mr. Christmas music box. It is of very good quality and tone.
Excellent service - no problems.
I was very happy with the service. A customer service person went out of her way to make a substitution for me & rush to get it sent out in time for holiday delivery.
Even though I cancelled the item I wanted to buy from Distinctive Decor (ONLY because I wouldn't have received the item in time for my nephew's birthday) I rated shipping options and delivery excellent because their customer service, the easiness of purchasing and their great prices I found to be very good so I guess how can their shipping options and delivery be any less. Even when I had to cancel my order they were very good about it and treated me very well and for that I'm very grateful and the email I received just brightened my day and I'm still smiling! So I take my hat off to the Distinctive-Decor team for their professionalism and their understanding and good-natured manner, ALOT of stores could use ALOT of that! So because of that I have every intention of returning to their stores to shop...for my mothers birthday present.
Would have liked a larger selection on the Andrea birds... Especially, am looking for a supplier who carriers older produced birds in "excellent/like new condition."
I have purchased from Distinctive Decor for the past 6 Christmas Seasons and I am very satisfied with the product, service and shipping. Several of my relatives have purchased this year upon my recommendation.
Good site was satisfied about everything except delivery time and that wasn't these guys fault.
Very easy to find what I wanted and to place the order. Although the wrong item was shipped (this can happen any-where) the exchange with customer service was handled very pleasantly, quickly and smoothly. I will definitely shop here in the future.
I am absolutely amazed at the level of customer service your great company provides! It has been one of the best on-line shopping experiences I have had. I will definitely shop with you again, and will pass your name along to others looking for great products and outstanding customer service! Thanks for being Above The Rest!! Happy, happy holidays!
I recently purchased an item from Distinctive-Decor.com and was very pleased with the entire process. They sent an email confirming my purchase with an estimated shipping date. They sent another email once the item was shipped with an estimated arrival date. I ordered the item to be gift wrapped. They item arrived very well packaged and beautifully wrapped. Kuddos to Distinctive-Decor.com.
Distinctive Decor e-mailed me about my order 1 day after ordering letting me know that my lamp was backordered. They said due to the possibility that it was a gift I may want to change my order. A few days later I received notice that the item was shipped. They did a great job in letting me know about the order status which I greatly appreciated. The item was received in perfect condition. Thanks.
Distinctive-Decor is a great company to purchase from. Their customer service is excellent. One of the items I ordered was not in stock, and I received a personal phone call explaining the situation. I was given several options, along with an estimation as to when the back ordered product would ship. My order contained extremely fragile china, and it all arrived intact and packed very well. I would definitely purchase from this company again.
I am a UK customer and the item I ordered from Distinctive-Decor was by it's nature vulnerable to cosmetic damage in transit. Thanks to the superb customer service of this company it arrived in totally pristine condition. The item was very carefully and thoughtfully packaged in bubblewrap within it's original box, which was in turn surrounded with cushioned packaging within a second robust cardboard box.
The company was very swift and courteous in it's responses to my emails and kept me informed of the progress of my order at all times. Overall, I am totally satisfied and would recommend Distinctive-Decor to other overseas customers as well as domestic US customers.
One of the best on-line shopping experiences I have ever had. The merchandise arrived within 2 days of placing the order and was in excellent condition. I am going back to the website to see if there are other things for me to order. I would definitely recommend them to others. Thanks!
This company is one of the most responsive with a goal to satisfy its customers. Could not be more pleased with the prompt and helpful responsiveness.
This is a second purchase from this vendor, as they carry a full line of the gourmet tea I prefer. In this order I ordered a variety of teas. Within a day, the CSM contacted me about a backorder on one of the teas, giving me the option of how to proceed. As I requested they held my order to include the backordered item, rather than short the order. This is outstanding "extra effort" service. I will continue to use this vendor.
I LOVE THIS PLACE, IT HAS SUCH A WONDERFUL CHOICE OF TEA POTS AND THE PRICES ARE GREAT.
Excellent. Quick delivery.
The Trudeau Fresco Pepper Mill is a great product. Least expensive price I could find on the internet.
Thank you Marcus, I just got the shipping notice! I really appreciate the great customer service - because I work full time, I do most of my shopping online. Distinctive Decor has definitely achieved "preferred site" status in my list of vendors! : ) Cheers, Rebecca
Thank you for the email concerning my order. When I placed my order you said there might be a delay because you were out of stock. Instead I received it in plenty of time to give as a very special gift. I will continue to order from you in the future. Thanks again, Sylvia
Thanks for your communications. I received the teapot ornaments a few days after ordering them and they are just what I wanted for favors for a tea to introduce my new grandsons. I appreciate your professionalism and response.
I received what I ordered in good order and in a timely fashion.
Thank you for your quick response to my request. It still amazes me how quickly you sent us a replacement. Your service is impeccable. I apologize for the delayed thank you... somehow the days turned into weeks and so on. We love this set and use it often. I always tell everyone about your wonderful website and service. They all love our tea sets. Thanks again.
My daughter in law loved the teacup and saucer! Just the gift to lift her spirits while she is ill! I thought your selections were lovely. Thank you.
Thank you for the email concerning my order. When I placed my order you said there might be a delay because you were out of stock. Instead I received it in plenty of time to give as a very special gift. I will continue to order from you in the future. Thanks again.
I had used another on-line merchant for a similar purchase and was SO disappointed - - - I was a little worried about ordering on-line again. Distinctive Decor has renewed my faith...Thank You!!
Everything was great. One item was sent in error but the order quickly rectified (so no big deal). Will definitely shop here again.
Thank you for stocking Tea of Life and offering buy 2 get 1 free. I love this tea and while it will take me considerable time to use what I have up, I will order more in August. There is no better tea on the planet. I just love it and will come back for gifts as well. Thanks for the great prices and great products. Yours, Deborah
I was very pleased with the items I ordered...The shipping time was excellent, plus I am very pleased with the prices... I could become addicted to your web site...It has been a pleasure doing business with your company...
I was so excited to find these products on the site. Some of the items had actually been discontinued by the manufacturer and I had been looking everywhere I could think to find them. This was the only place they were available and even though they were on backorder, they were delivered pretty quickly and in perfect condition. Very happy with my purchase and the service!
Thank you for your service. It was easy ordering, I received my items promptly! An item was not in the shipment and was quickly corrected! I have already placed another order I was so impressed. Darla
I don't believe I thanked you and your staff for the Biltmore Vanderbilt china order that arrived recently (Andrea by Sadek). It arrived undamaged and in excellent shape. Thank you. If I need more place settings, I know who to contact! Thanks again.
Wow! Your hospitality is so refreshing. I will be a loyal customer. I was VERY pleased with the purchase of my plateaus and found them to be unique above all the others I'd seen. Your name is appropriate for you are very distinctive. Thanks for going "the extra mile". - Amy P.
Excellent transaction--will buy from them again!
I'm very pleased with you people and look forward to shopping with you again.
Even though some of my items were on backorder (because manufacturing by hand takes time), the ones available were shipped immediately. The dishware that arrived were packed so carefully and arrived in two days. When I called to check on my backorder customer service knew my order, answered my questions,and gave me a shipping date for my backordered dishware. All I can say is wow! Distinctive-Decor.com hit the ball out of the park with quality, selection and customer service! A company committed to excellence is hard to find in today's world of e-commerce. Thank you Distinctive-Decor for excelling where others fail! I will definitely purchase from your company again and will recommend it to others. - Deanna, Illinois
Excellent transaction with quick delivery of a wonderful tea set. Thank you!
Order arrived yesterday in good condition...am very pleased with the mugs...thanks for your good service...will enjoy using them.
Thank you for caring about your customers so much. I had never ordered from you before and sent some things to my sister for her birthday. She was so pleased with them that she has gone to your site to purchase more items for herself and others. Thank you for making my shopping experience a pleasant one. Sincerely, Mrs. C
I ordered 2 Trudeau water bottles through Distinctive Decor. I am having problems locating them locally and was impressed with the variety of colors provided by this company. Everything arrived in decent time and in good shape. I would order from them again, if I was looking for something they carry.
The shipping time of the items I ordered was 3 days from when I placed the order till the items arrived at my door. They were perfect and packed very securely. I highly recommend this store! Thanks, Pam
The tea sets I purchased are beautiful and came perfectly packed. I highly recommend this merchant. They are customer friendly and their merchandise is of high quality and reasonably priced. NSR
The price for my purchased items were a lot less on this website. I will definitely shop here again!
All I can say is that they were absolutely fabulous to deal with. They bent over backwards to ensure everything was to our satisfaction. There were a couple of issues with us being the first New Zealand customers to use Distinctive-Decor (in fact on our enquiry, they added New Zealand to shippable countries), but they were sorted out amazingly well. I could go on for ages on how happy we were with the service, the immediate responses (taking into account time zone differences), the can-do attitude to fixing the problems with our order (which came from my inexperience in online shopping, not them) etc. Well done, Distinctive-Decor is an example of how an online store should be run! Love our pots. Tracy C. Dunedin, New Zealand.
My item was as described, well packed and arrived promptly. Thanks!!!
Wonderful products, great prices...and my product was here sooner than I expected. I would recomend this company, and will use it again.
FAST DELIVERY! EXCELLENT COMMUNICATION!! EXCELLENT PACKAGING!! BEAUTIFUL MEASURING CUPS AND SPOONS! WOULD ORDER FROM THEM ANYTIME. GREAT EXPERIENCE!!!! I HAVE ORDERED FROM MANY PLACES AND DISTINCTIVE-DECOR IS ONE OF THE BEST TO ORDER FROM ONLINE. THANK YOU!!!!
Item was on backorder but I was able to check on status on the website. Communications with their customer service was very satisfactory. Item received in excellent condition and packaged well.
First Class Transaction!
I don't know when I have been so pleased with a transaction in the Internet world as I have been with Distinctive Decor in my recent contacts which resulted in purchases from Distinctive Decor. I just cannot say! The emails were warm, friendly, very professional, timely, (almost immediate reponse to my every question), and I was made to feel like a part of the organization and not just another person submitting an order for merchndise. If I were to start a Company, an Internet based marketing Company such as this, and I wanted to have the best in the world, I would come to Distinctive-Decor and try to steal all of their employees! Thanks so much for everything!
Very good experience. Customer service was great!
I placed an order and was contacted that one of my items was on backorder. I sent an email to their customer service to see if they had any other alternative choices in stock (in my order of preference) and they were able to ship it out only one day behind the rest of my order. I was very satisfied with the service and prices at distinctive-decor.com and would definitely shop at the site again.
I cannot answer this because they canceled the order. Not in stock and will not get anymore.
What a great deal! I actually ended up buying two at the price and should have bought three! Thanks for such great service on line! It was just a perfect price for childrens tea sets. Since children tend to break things the price was awesome!
With the shipping time crunch for Christmas, Distinctive Decor came through with flying colors! Their Customer Service reps are OUTSTANDING!
This was one of those happy experiences that when the product arrived, it was better than I had anticipated. I have already decided to purchase the companion piece.
Beautiful products, packaged with care and shipped fast.
Arrived in a timely fashion. Was packed well to avoid breakage. Was exactly as pictured on the internet. I was pleased.
I found Distinctive-Decor to offer the best selection of tea bag products by the Metropolitan Tea Company.
The delivery was fast and the china had been carefully packaged to arrive in perfect condition. I have made two purchases from this shop and both were fine. I will shop here again and recommend it to my friends. They carry wonderful patterns in Roy Kirkham English china.
I had a backordered item and the merchant was very diligent about staying in touch via email and phone to let me know status of my order. The quality of the items is wonderful. They are beautiful items.
The product was a gift & she loved it! Thank you.
My order arrived promptly and in perfect condition but was short one item. I called Distinctive Decor and they express shipped the missing item no questions asked. To me this says more about the company than if things would have went perfect. I will shop with them again in the future and highly recommend them to everyone else. Regards, Bret
AMAZING SITE! Not just beautiful, quality items at the BEST prices around...their Customer Service truly sets them apart. Quite simply: the friendliest, warmest, most accommodating and generous folks around. I placed a special order for my Mom and they went FAR beyond what anyone can expect these days (and for a sale item too!) I always liked Distinctive Decor--now I LOVE em! BUY WITH COMPLETE CONFIDENCE ~ HIGHEST RECOMMENDATION POSSIBLE! - Holly, NY
Great job in all respects...buy from them!!!
They seem like a great company - fast service - good communication too.
I would definitely shop from this store again. The shipping is super fast. I couldn't believe that it was delivered on a Saturday by Fedex. I wasnt expecting that at all. So I was able to have my gifts in time for Mother's Day. Also, a store rep contacted me promptly about an item that was backordered. Offering apologies and to ship it directly to the gift recipient when it became in stock. I was very impressed with the level of customer service. The selection of the particular line of collectibles was great. I had not been able to find such a large selection of the Andrea by Sadek figurines anywhere else, online or otherwise. And the prices were very reasonable. Thanks for such a great store!
Couldn't have been better! I love the merchandise. Great products, so many choices - well packed and on-time delivery. Excellent covers the shopping experience.
The price was very good! I had to wait a bit but wasn't in a hurry, and they are just beautiful. Thank you.
The flowers we ordered were even more beautiful and realistic than we had anticipated. They hold a place of honor in our curio cabinet. Service was excellent and we will definitely do business with you again.
Excellent service. I purchased the items for a tea party bridal shower and they were a hit! Thanks! Super fast shipping too. Will definitely order with again!
I'm pleased with this purchase even though the teapot turned out to be pretty small, but still dainty, and a welcome addition to my collection. The temporary promotion Distinctive Decor was running, with free shipping on this item, moved me to purchase it when I compared the price with two other web sites for the same model tetsubin. The quality is also very good. I purchased a larger teapot from another seller around the same time and the craftsmanship isnt as good. Consequently, the purchase from Distinctive Decor was a better deal. I would purchase again from this seller.
I'll order from this merchant again. Great service.
I was pleasantly surprised, the items were actually nicer than what appeared on the site.
I purchased a pepper grinder from Distinctive Decor. The selection was outstanding! The price was competitive. Shipping was fast. Overall, it was a wholly satisfactory transaction.
I received a gift and went online so I could make the same purchase for friends of mine. I found what I wanted at a price that I considered good and easily placed my order. I was pleasantly surprised when the recipients notified me that they received their gifts within a couple of days. I placed another order and received the same excellent service again. Thank you, Thank you, Thank you, Linda
I was very happy with my purchase. I am rating Distinctive Decor with an excellent score. I received my puchase and it was exactly what I saw online, absolutely beautiful. It arrived on time and was packaged very securely. Will definitely shop with this merchant again and again.
The service was excellent. The shipping was very fast and I am so happy to have found a company like this. Pat, Maryville
I was very pleased with this transaction. I will recommend Distinctive Decor to friends and will likely buy from them again.
I highly recommend this merchant! Their website was easy to use, their prices reasonable and I received my items in a very timely fashion. I will definitely purchase from them again.
I was very satisfied with Distinctive Decor's products and service and all items were shipped quickly.
Great product and fast service. Product arrived in excellent condition. Excellent packaging. Overall, Distinctive Decor is a great site.
It was back ordered when I placed the order. I called to inquire about Christmas delivery and the individual assured me the item would ship in time for Christmas. And it did! They also gift wrap, which is great. They clearly wanted my business. Another store I called could have cared less about my order.
Very fast shipping. Great value.
The teapot was a huge success at Christmas! The detail is one of the best I have seen in a very long time. I believe it will become a treasured heirloom!
It was a very pleasant experience ordering from Distinctive Decor. They had the best prices. If I had to order again, I would definitely order from Distinctive Decor. Thanks!!
I was completely satisfied!
I really enjoy the items that I have purchased as gifts, they arrive in a timely manner and unbroken. Thanks for the good service.
Excellent service; I would buy from Distinctive Decor again. The website is very easy to use and has accurate photos of the merchandise.
The website could use more details about the product but overall the purchase went well.
Exceptional place to do business with. I emailed them and asked how long a package would take to get to a destination and they replied within an hour. My package was delivered promptly and in one piece. I went back on line and ordered more merchandise. Waiting for it to arrive now. Everyone should run a business like them. - Joanne, MI
I loved the product and I received it promptly in just a few days! I would most definitely purchase other products from this merchant and encourage others to do so also!
I was very pleased with the service. It was easy to use the web site and the delivery of my item was quick. The quality of my products were exactly as the web site described them to be. Bev S.
From choosing the mugs available, it was so easy to go from there. Ease of finding the items and so much available. Very satisfied with merchandise. Delivery timely and packaging was very well done. No breakage at all ! I would and plan to buy again.
Great service and prompt delivery. Fragile items were packed just perfect. I would order from them again. Thanks.
My order arrived on time and in excellent condition.Well-wrapped and I was happy with the product. Will order from them again. Eileen B
I ordered Bone China from Distinctive Decor along with Demi spoons and Demi cups with saucers. I was extremely pleased with the quality of the items I ordered! I received my order in a timely fashion. I found Distinctive Decor to be accommodating and friendly. Prompt and efficient service. I was so pleased with my order, I placed another order with in a few days of receiving my first order. A great company to do business with. I highly recommend them. Gail, MS
I love my new children's tea set. I can't wait to have tea parties with my grandchildren. I was very pleased with the set. It met my expectations from the photos online. The website was easy to navigate and my purchase was easy to make. The package arrived in a timely manner. Thank you.
Product arrived quickly and it was packed very well. I look forward to shopping more with them.
Very fast delivery and packaged very well.
Simply divine pieces at reasonable prices. Would highly recommend. Everything was perfect - transaction, packing, quality of merchandise, etc.
I could not have asked for any more courteous sales or shipping personnel when I contacted the company by phone, nor could I have asked for anyone with more expertise in the item I purchased..........These people were more than friendly and helpful------they followed through on all of their promises and we received the merchandise in perfect condition. Thanks again, George Ann
I had been hunting off and on for a small yellow tetsubin. I finally found exactly what I wanted at Distinctive Decor. The item matched their description and the ordering process went smoothly. Delivery was prompt.
I was thrilled when my cups arrived promptly and beautifully packed.
I ordered a teapot as a birthday gift for someone in another state. It was easy to find the customer service number on the site. I called with a question and the phone was answered by a live person who answered my question right away. The person to whom I sent the teapot said it arrived in good condition and the date she expressed receiving it was before the promised delivery date.
I was very pleased with the service and the product. My question was answered promply and I was advised of expected delivery. I would recommend this merchant to anyone wanting a happy shopping experience.
No surprises--the items were just what I expected, better, in fact. The items were well-packaged and service was quick.
Thank you so much for the beautiful Andrea by Sadek Winterthur plates and demitasse cups which arrived in perfect condition!! I love them, hope to have them for years to come (and are special treasures as they are being discontinued...) Thank you for all of your great customer care!! You offer wonderful products, as well. I am grateful to have found you.....Sincerely, Nancy S.
I would use Distinctive Decor again. It was easy to use, the price was good, and the merchandise was excellent.
Immediate shipping. Good prices. Recommended.
Excellent all around transaction. Super service and delivery. Thanks.
I was very happy with my product. It was shipped when they said it would be. I would buy from Distinctive Decor again.
Great service - great products. I have only had good experiences with this merchant. No complaints at all.
I used google to search for the product I wanted and ordered from Distinctive Decor. The dishes I ordered arrived promptly and in perfect condition. I was a bit surprised that the small box containing the 4 dishes had been placed inside such a large outer box but that was okay with me. The dishes were perfect and I recylced the box. I would certainly deal with them again.
I would purchase fine English China from Distinctive Decor again. The transaction went through easily and shipment was the next day.
My purchasing experience was excellent. Im definitely a Distinctive Decor customer for life.
I ordered the miniature teacup candles and they were everything and more than I had expected. I will definitely order more from this company!
The tea set I bought was for my daughters birthday party (tea party)...it was a big hit!
Excellent. I had to change my order drastically and was met with a very professional response. When a vendor responds courteously to a request I am tempted to return.
The merchandise was priced very competitively; my order was taken with cheer; and shipping seemed almost instantaneous. When I received the merchandise, it was exactly as I expected. I was very pleased with this merchant.
The folks at Distinctive Decor are great to deal with. Honest, fast, courteous service. A definite pleasure to do business with.
I was very pleased at how quickly they took care of my order and I received it. That tells me they care about their customers.
A wonderful place to order from. Very pleased with the service.
Very easy to shop. Items were unique but not too overpriced. Delivery within stated guidelines. I would shop this merchant again.
I have purchased from them twice and both times received excellent service. I find their prices very reasonable and their service wonderful.
Loved ordering from Distinctive Decor. The person I worked with was so very nice. I am very pleased with them and the fast delivery of my items.
Wonderful product. Fast delivery. Highly recommended online store. Thanks so much!
Received very quickly and in perfect shape. Very pleased and look forward to future transactions with the firm. Thank you, Don
I will definitely be ordering from them again.
Everything went fine. Just the way you hope it will go.
I am very pleased with ordering from Distinctive Decor. My order arrived quickly, was packaged to protect the fragile porcelain, and the items are beautiful. I will definitely order from them again.
This was the best packed merchandise I've ever received. I look forward to ordering from this company again and again.
The product was sold for retail value, but the shipping was great and the purchase was very easy to make. Thank you!! I look forward to shopping with you again and Ill be sure to recommend your site to my friends.
The ease of shopping was just too easy and enjoyable.
Everything at the website went smoothly. The teapot I ordered was prettier in person than in the picture. My mother, who collects expensive teapots, was thrilled. As was I. Thank you so much and I will definitely order from Distinctive Decor again.
It was a simple and smooth purchase.
The customer service at Distinctive Decor is outstanding! I am very pleased with my purchase and look forward to shopping there again soon. - Cheryll
I RECEIVED THE BEST PRICE ON THE NET AND THE SHIPPING WAS FAST WITHOUT DELAY. GREAT SHOPPING EXPERIENCE, THANK YOU!
First class service all around.
I had searched my area for a Tea Set for my 5 yr. old grand-daughter to no avail and then went to the web and found you The tea set was lovely. It was an Andrea Sedak and she loved it. You have an easy and vey nice web site. I will use it again and will recommend you to any who ask. Sincerely, Jeanne
Very prompt shipping and delivery. Distinctive Decor has a great selection of well-made iron teapots. I am very happy with my order! -RC
I RECEIVED THE BEST PRICE ON THE NET AND THE SHIPPING WAS FAST WITHOUT DELAY. GREAT SHOPPING EXPERIENCE, THANK YOU!
Excellent. I would definitely do business with this company again!
This is my second order from Distinctive Decor. Both orders were filled very quickly, and delivered in excellent condition. I highly recommend this company. I will be ordering more in the future!
Easy to navigate the site...purchase was as easy as I would ask for! Merchandise arrived very promptly.
Excellent experience with Distinctive Decor. They have the best selection of teapots I found on the web. Items arrived well packaged. Fast delivery. Very satisfied.
I had been looking for this item for a long time and was thrilled to find Distinctive Decor carried it. They had a very good description, reasonable price and shipping. The order came very fast and was well prepared for shipping. This was a very good shopping experience.
A flawless transaction. Good price. The online catalog was the best. I will use again. Thank you!
This is the second year I have ordered from Distinctive Decor and I could not be anymore pleased than I currently am. The service is fantastic, the packaging is always exceptional and the shipping is super fast. I will shop with Distinctive Decor time and time again. No, I did not receive anything for this comment. All comments are genuine.
Great company to buy from. Friendly, Fast service.
I ordered a pie dish from Distinctive Decor and was very pleased with my purchase. Their prices were the best I found and I received it in a timely matter. The only problem I had was with UPS. They delivered it to the wrong house. I had been given a tracking # from D.D. And was able to see when it was delivered. I ended up finding it myself. Thanks Distinctive Decor, I will shop with you again. Trisha
Always a pleasure to shop with. Great selection, Fast shipping, Great prices, just a fun place to shop.
This is a great company - so accommodating and customer friendly. I have dealt with them several times and have always been treated with prompt courteous service.
Absolutely brilliant merchandise and the price was good. Shipping was fast. Communication was great. I would have no problem working with this merchant again.
I found what I wanted, they shipped very fast correctly. I had a very good experience with Distinctive Decor, I would recomend them highly.
It shipped much faster than I was expecting and I got the additional gift wrap option as it was a gift for my mothers birtday. She said it was beautiful.
This was one of the easiest purchases I have ever made online. I appreciate the ease of purchasing my item, but the best part was the effeciency of delivery. I cant believe how quickly I received my item. Thanks.
Thank you very much for the quick response to my request/order!! I ordered 7 of the hummingbird figurines for a memorial that was given last Saturday. It was a last minute idea and your company came through with flying colors. Not only were the figurines even more beautiful in person than they were in the picture, but even when I changed my mind and ordered something completely different, your company handled it with flying colors. The wrapping paper was perfect too!! I took the figurines to the church and had them blessed before the service and presented them to the family afterward. They were all dearly loved!!! I will definitely order from your site again!! Keep up the good work!!
Wonderful seller! Great selection of products and fast shipping!
Excellent. I will order more often from this company.
I first contacted Distinctive Decor via email concerning the estimated delivery date of two items. I received a same day response. The email was polite and well written. I decided to place an order. My order was shipped immediately and I was able to track the package online (a real plus!). The package arrived on time and was packed beautifully. Because my initial transaction was so smooth, I have placed additional orders with this company. I have ordered three full tea sets, mugs, dinner plates, and more, and have been very pleased with each purchase.
Merchandise received promptly and in good condition.
Excellent. I ordered a Le Creuset Tea Kettle from this merchant & was very pleased overall. I received an order confirmation email right away & another once the item was shipped. Since the color I ordered has been discontinued by Le Creuset I thought they could have discounted the price somewhat; however, their price was still competitive compared to other sites I checked. The tea kettle arrived in perfect condition. I would definitely order from this merchant again.
Item was a gift--cast iron teapot; recipient received item within the week (and loved it).
I would, and plan to, purchase more items from Distinctive Decor. It was extremely easy to do, and the service was excellent!! I received my dishes in perfect condition within 5 days of ordering! A real pleasure!
Excellent. I loved my products.
Excellent service. My email got a nearly real-time response.
Seller was prompt in sending the product. She informed me when it was shipped, and I received everything in excellent shape. My wife loved it all. I would buy from her again. Thanks.
Excellent to do business with. Nicely packaged and promptly delivered.
Everything was packed really really well and along with speedy delivery. Will purchase from again. Thanks!
Excellent in every way...price on item was unbeatable..I did price compare with other companies! Delivered when they said they would. The item was lead crystal and was well packaged and was in perfect condition when I received it! I would buy from again...thanks
Product selection is wonderful. Delivery of in stock items excellent. Communication regading back orders excellent. Response to questions regarding purchases, via e-mail or telephone excellent. I would recommend this company.
We ordered a tea set for our nieces 11th birthday. She loved it and happily added it to her growing collection.
This is my second purchase from Distinctive Decor, and as with the first I am very happy with it. They had the best price, and my order arrived very quickly. I will shop again with this merchant.
My order arrived yesterday. I love the tea set! Can hardly wait for the baby shower - the "mom-to-be" will be thrilled.
I am drinking from the Royal Patrician mug I ordered from Distinctive Decor at this moment. When I ordered, they emailed me immediately to let me know one of the items I had ordered was not available and asked if I wanted a replacement. The one item I ordered was shipped immediately and arrived on time and in excelent shape. I was very pleased and will order from them again.
Excellent! I do not usually like to rate someone exactly the same in all categories, but I had no choice. Distinctive Decor had a great website easy to navigate..and I called the store and got friendly, professional service. I ordered on-line and received the package on time, exactly on the day promised.
I was very satisfied with the purchase of my tea caddies. They look just like the picture that was displayed. They sent me a confirmation date of delivey. All was delivered on time and packed so that nothing was broken. I will be ordering more from Distinctive Decor for my daughter's wedding. Thank You All, for the great job you do.
It was a pleasure doing business with Distinctive Decor. Excellent products and service.
This was really one of the easiest shopping experiences I've had. They were on top of everything, and I received my merchandise sooner than I ever expected. I wouldn't hesitate doing business with them again!
I made my first order from Distinctive Decor. I received the order in a timely fashion and all items were in excellent packaging to ensure their safe arrival. I will place another order because I was pleased with the quick arrival and careful attention to details. -Dorothy
I have found your website to be wonderful. It is so comprehensive and easy to maneuver around. I love it!
The shopping experience on Distinctive Decor was overall a good experience. The service, once I purchased a product was as expected. I only found it a little difficult on the web site to find what I was looking for, it took a lot of individual searches to determine which pattern I wanted to choose on the product I was trying to buy. I will certainly come back to Distinctive Decor in the future for similar products.
About two weeks ago (middle of May 05) I ordered two birthday gifts from Distinctive Decor. This was the second time I ordered birthday presents for my friends and their service is flawless. The presents, gift wrapped beautifully, (my friends commented on the lovely gift wraps) arrived in good order and in record time. Come other birthdays and Christmas, I intend to do a lot of shopping there. Polly
Distinctive Decor has been great each time I've ordered through them. The product was as expected, delivery on time, communication from the company timely and concise, and I will continue to order from them from time to time.
Item was packed well and arrived in excellent condition.
I AM VERY SATISFIED AND WILL CONTINUE TO SHOP WITH YOU.
Hi, Just wanted you to know I received the Andrea Sadek butterfly tea set today. Love it. Am so impressed with your fast service. I will keep your card and be back. I collect these set and have for over 50 years. Thanks for your great service.
Received shipment as ordered on May 17, 2005 at 11:55 am. No breakage or damage was found. Thank you for carefully packing the items. I look forward to ordering from you in the future.
Shopping with Distinctive Decor was a very good and pleasant experience...Customer service and delivery A+ Thank you! Sophia.
I was especially impressed with how quickly my order was received. Packing was very good. I'm very satisfied.
I got very good service with this company. The delivery was proompt and I look forward to shopping more with this company.
Easy shopping experience with clear shipping options and delivery details sent back to me via email. The merchandise was packed well and met all my expectations.
Ordering from Distinctive Decor was a very pleasant experience. I had been looking for this tea set for months and everyone who carried it was sold out. Distinctive Decor had it in stock at a competitive price. It was shipped promptly and arrived in excellent condition.
The overall service was extremely efficient. Thanks.
I HAVE A WONDERFUL FEELING ABOUT THE MANAGEMENT AND OWNERSHIP OF DISTINCTIVE DECOR..THEIR FEEDBACK TO ME WAS THE SAME DAY I HAD REQUESTED SOMETHING BY E MAIL..AND VERY SINCERE..BESIDES THE VERY DEPENDABLE SERVICE.. I TRULY LOVE THE PRODUCTS THEY SELL..CHERYL
Thank you so much for your prompt and friendly service. As the owner of an internet business myself, I know what it takes to provide great customer service to the customer. It isn't easy, but you sure did make it seem easy. Thanks again. I will be back.
Extremely efficient vendor. No complaints. Shipped promptly as promised.
Hats Off! Excellent customer service and excellent tea set. Could you ask manufacturer to produce matching dinner plates in the Aurora pattern? We would like to buy 10 or so. Thank you. S. First
My order from Distinctive Decor was shipped as promised; merchandise arrived in perfect condition, and their customer service was excellent! -Joy
This is THE place to buy Royal Patrician and other fine bone china from England. They have a good selection, decent prices, and they are very friendly and easy to work with (which is especially valuable in the long distance/e-business world). Get on their e-mailing list so you learn about their specials! (The most valuable specials to me are the reduced amount spent to earn free shipping options. They encourage me to add those few extra pieces that I have had my eye on ....) I have shopped with them before and intend to do so again. The pieces are well-packed (and so arrive in perfect condition), and the delivery is prompt. I highly recommend them. - From an ex-pat Brit who knows her china and has high standards!
Item even nicer than description, well packaged, timely shipping.
I was impressed with Distinctive Decor. The merchandise that I ordered arrived sooner than I expected, carefully wrapped, and in good shape.
I had a problem (breakage) with the ceramic product ordered. They clearly understood my problem and replaced the product without any hassle. I will definitely be buying from them in the future.
I was very pleased with this merchants service. The product was accurately represented. I received an e-mail right after ordering and again as soon as it shipped. I was given info in order to track the shipping and it was delivered quickly and package well to avoid damage. I would not hesitate to order again. K.L.B.
This was an easy transaction and we would be happy to shop this web site again. Great communication, the product was on time and was just as advertized. Thanks, A repeat customer
My Royal Pansy Chintz pieces arrived just now and I can't tell you how happy I am with them. They are everything I hoped for and I can't wait to get more pieces when I can. Thank you for the fast service. My first cup of tea will be a real joy.
I purchased a cup and saucer as a christmas present from Distinctive Decor in December. They exceeded my expectations in every way! They followed up my order with a confirmation e-mail and also e-mailed me when the item was shipped. They even sent my order priority even though I had not requested it nor did I pay for it and it arrived in plenty of time for Christmas! I will definitely order from them again! I just wish all the merchants I deal with on the internet were as reliable and service oriented as Distinctive Decor! Hands down, this is one of the best companies going!
Received my tea cups and saucers today--very nice. Thank you for quick shipping.
Ordered a set of 6 porcelain teabag caddies. They arrived quicker than I expected and were very well packaged. Was very pleased with the experience.
I search for the best price including shipping. Distinctive Decor came out the winner.
Thank you so much for your help! I will highly recommend this website to all my friends. I can not tell you how much I appreciate your kindness. Thank you.
Was overall pleased. The website does not have a current inventory though. I ordered two of my item and the order went through. They contacted me immediately that they only had one in stock. I agreed to purchase one and they shipped it immediately. I had to order another one from another store. This other company only had one in stock as well. I still have not received the other item from the other company which proves how exceptional this companys shipping procedures are. I would gladly purchase from this company again.
I recently bought an English tea pot from Distinctive Decor and was impressed with their selection of tea accessories and found their prices competitive. After I ordered the product online, the store sent me a confirmation email with a link to track the progress of my order and the price charged to my credit card. My tea pot arrived on time in good condition, and Ive been enjoying it since.
Fast delivery, well packed and great items. Thank you!
This merchant was very helpful, accommodating, and a pleasure to work with. I needed some extra customer service for my order and it was graciously and promptly provided.
THANKS! You guys really do run a great business, and I wish you the best. Will recommend you to many.
Thank you so much. I was delighted when my order arrived the NEXT day in perfect condition. I will be giving them as favors at a Holiday Tea - my guests are going to love these little treasures. I'm keeping your card handy for future reference and referrals. Thanks again...
Hi, I received the package in good time & it was well packed so nothing was broken. So this rating would be excellent. Its a gift for my granddaughters. They are sooo happy with it. Thanks again.
The tea set is just absolutely beautiful and was received in a very timely manner. My daughters just love it.
The spoons & sugar tongs arrived safely. They are all absolutely beautiful! And the quality is excellent! I couldn't be happier... Thank you so much! It's been a pleasure doing business with you.
Very highly recommended. Good selection, reasonable prices, speedy delivery, easy to work with.
Would recommend this merchant for its excellent choice and quality of products.
Thank you, Thank you, Thank you! I would like to thank you two-fold. First of all you guys had a picture frame by sixtrees that to me was extremely important to have. After searching all over Birmingham, AL I turned to the internet and right away found it on your web site. As if that did not thrill me enough I placed the order on Sunday and the frame was delivered today (Wednesday) WOW, what customer service! I thought it was very deserving that you all receive a pat on the back. I will for sure keep your site handy for Christmas and birthday shopping and let all my friends and family know what a unique, friendly shop you have! Thanks again!
My mini teapots arrived and they are great. Thank You! I am using them as favors for my Daughter's Bridal Tea Shower. Thank You again for a great product. I hope to shop with you again soon.
Very easy transaction and great merchandise. Will be back again for future visits.
The package arrived and all three teapots are beautiful! Thank you very much.
I am very happy with the quality of the merchandise and the timely shipment/receipt of the products.
I just wanted to let you know that the hawk 'landed' safely yesterday and my dad LOVES it. Thanks for all of your help!!
I was very happy with the pricing and shipping cost. My niece is only 3 months so we will definitely order again, my sister was so happy to get a gift and have it wrapped with a note. Thank You!
Distinctive Decor has a very good selection of the teapots I am interested in. The site is easy to navigate and the service offered was delivered. I will certainly visit the Distinctive Decor site first when considering purchasing similar items.
A great online purchasing experience! Nice selection, good prices, easy site to navigate. My item arrived promptly, exactly as ordered.
Quick response by customer service. Would do business with again!
Wow! Such unbelievably fast and accommodating service! You just got yourself a customer for life. Thank you so much for your attention.
The items I ordered were exactly what I had been looking for. The customer service was outstanding. The items were sent out via UPS the same day and an e-mail notification with tracking information and expected delivery date was sent to me that same day as well. I received the items in just a couple of days. The transaction could not have been any more efficient. I will definitely order from Distinctive Decor again and will also recommend it to others.
One item came damaged. Immediate and cheerful replacement. Loved dealing with them, and will do so again.
Order was shipped promptly with careful attention to the packaging of fragile merchandise. The entire order process was extremely user friendly. Distinctive Decor is definitely a 5 star merchant.
Shipping was very acceptable. Product was wonderful. Exactly as pictured. Nice, heavy bookends for my larger books. I was very pleased.
Had been looking for the figurines that I got and was very happy to find them at Distinctive Decor. Shipped quickly and fast email communication.
The teapots were beautiful the quality of your merchandise is great. The tea cup sets were darling, it was a lovely bridal tea shower, and you made it a memory my daughter will always cherish. I will reccomend your store to everyone. Thank you again!
I was very pleased with my transactions with distinctive decor. They were very helpful in every way. When I get ready to bury some more miniature tea sets, I will order them from them!
Beautiful people to deal with!
My sister and I ordered some China mugs for my daughter for a present. Distinctive-Decor did not have enough to fill both orders (the pattern has been discontinued), so a representative called my sister to inquire...found out both orders were ultimately going to the same household and shipped them to me. In my estimation, they went above and beyond the call of duty for customer satisfaction.
Love the selection of beautiful and unique items - my Mom is difficult to shop for and I can always find a gift that delights her from this site. Always pleased with the service - very personalized and thoughtful - shipping is always speedy and the items are beautifullly wrapped. Thanks again!
The shipping is SUPER fast, the products are beautiful, and I will order again!
A real pleasure to do business with! Friendly emails and very helpful in helping me with my on- line payment (with which I was having problems doing correctly)! No problem shipping as a surprise gift to my Sister who resides in a State other than where I live. I'm very happy to let Distictive Decor know my comments on our transaction. Thanks again.
Quick delivery. Great products. Would definitely order again.
Excellent! Very good to deal with! Thank you!
My picture and cup and saucer are beautiful. The colors are gorgeous!
The item I purchased was a gift, which I had sent to the recipient. From what I was told, it was wrapped gorgeously...and the shipping was very speedy. Wonderful dealings.
I had special requests, and Distinctive Decor accommodated me graciously. Nice people to do business with.
They were very timely and the quality of the merchandise was excellent.
Excellent! Fast and friendly!
A great shopping experience; the perfect birthday gift... thanks so much!!
Complete satisfaction and wonderful experience. Distinctive Decor wrapped my gifts beautifully and I received my order extremely fast. Will gladly shop with them again.
Fast delivery! Exactly as advertised.
The products were beautiful, the shipping was VERY fast, and the packaging was the best I've seen. Everything was quality. I will be shopping there again!
Good! Quick delivery.
Loved all my items I purchased, and the delivery was very quick!
Your item thrilled my wife. Thank you for such prompt service.
The price was very good. Delivery was quite fast and the tea pot was in wonderful shape. I couldn't be happier. Thank you so much.
Very professional website. Was a pleasure doing business with them.
My shopping experience with Distinctive Decor was optimal for the arena of Web-based purchases. I placed the order, the merchandise was shipped promptly, and all went well. A positive experience.
Excellent! Thank you very much.
Great product and speedy delivery. Thanks.
This had to be one of the quickest sales I've ever experienced! From start to finish if I would have blinked I'd have missed it! Thank you, Distinctive Decor, for taking the mall out of shopping!
Very professional, and friendly. I appreciated the personal touch, and quick response time regarding getting my shipment before Christmas. A little bit of thoughfulness went a long way, especially over the net!
The shop owner was so considerate - there was only one in stock of the item I ordered and it was damaged - she personally e-mailed me right away (within one hour of my order) to let me know about it, made several suggestions, and was very helpful. E-mailed me to keep me updated on my shipment (during the busy holiday season) Definitely will order again and again!
Fair prices, quick shipping, quality merchandise!
I loved the quality of the merchandise and the SERVICE was the fastest ever!!! Highly reccommend this shop!!! Thanks :)
THE PIGGY BANK I ORDERED WAS BEAUTIFUL AND THE REPRESENTATIVE FROM DISTINCTIVE DECOR WAS VERY HELPFUL. I WOULD DEFINITELY ORDER FROM THEM AGAIN!
Leigh, the vendor, was so helpful. I never had to wait more than 24 hours to receive an answer to a reply. She was quick to let me know what they had in their inventory, didn't have a problem when I wanted to change the order, and sent me an e-mail regarding the tracking status. I would definitely do business with this vendor again!
They were prompt, kept me informed of my order's status, the quality of the merchandise was just as was pictured and the box smelled wonderful when it arrived! As a nice touch they included a bag of "winter blessing" home fragrance in the box.
Superb service! I requested 2-day shipping and they went out of their way to lower my shipping cost by switching to regular delivery, which would get it there in 2 days. The package arrived when they said it would. More sellers should be so kind!
Merchandise is priced right and always beautiful. Quick shipping, and quick to answer e-mail. Love this web site!!
I received the order very quickly and was happy with the items. I would definitely do business with this company again.
The service was probably the best that I have ever had!
Great. Received order promptly and in excellent condition.
Expedient in every way. Shipment arrived exactly when they said it would and their response time was excellent.
I was pleased to receive my order so quickly. The items I ordered were very fragile and they were packed very carefully and arrived in perfect condition.
Very happy with the fast service.
Product looked even better than I expected. Service was timely; shipment arrived exactly as promised. I would definitely deal with them again.
Great, as always. I highly recommend Distinctive Decor.
I'm very glad I found Distinctive Decor. Leigh is a real pleasure to do business with, and her products are unique and excellent!
I received my package on time and everything was perfect.
Excellent packing, prompt shipment, and the item arrived on the scheduled date. What more could you ask for?
What I liked best was the way Distinctive Decor shipped my items. I bought porcelain items and they were first, individually packed. Then packaged together in one large shipping box with lots of packing peanuts. Nothing was chipped or broken.
My shipment arrived 2 days later! I was very happy with the quality of the products that I ordered.
Product is just as depicted in ad; site easy to navigate; got shipment when promised. Very pleased!
I love the Dale Tiffany lamps--just beautiful!
Very quick to respond, shipped carefully.
I received merchandise safely in Japan. Thank you.
Excellent! Excellent!
I JUST HAD TO WRITE AND TELL YOU THAT THE TEA SETS YOU SELL ARE THE PRETTIEST I'VE EVER SEEN. CONGRATS AND KEEP IT UP. A HAPPY CUSTOMER.
Excellent. The products were as pictured.
I enjoyed the shopping experience and there were no problems with the shipping and I was most impressed with the speed in which I received my product. I have not heard from the friend,(in Canada) if she has received her package, but I am hoping that like me, her product arrived in great shape and was the quality we were looking for.
Thank you, Sheila
It was a great pleasure dealing with distinctive decor. quick turnaround time in email responses and shipping!!
I was very pleased with Distinctive Decor and definitely plan on ordering some more items from them, have even told several of my friends about the site.
The item I purchased was sent via UPS and was received extremely fast. This was a very good transaction!
Great selection, great prices, I received my order sooner than expected. I would definitely shop there again. Keep up the excellent work.
My order arrived well packed, and on the scheduled arrival date. My lamp was in excellent condition, and I'm very satisfied with my purchase. I would not hesitate to recommend Distinctive Decor to anyone.
I was very pleased and would certainly order from them again!
LOVED the items I got and have added them to my favorites list so I can visit again and again!!
Great email contact. Item not in stock and offered another item. I opted to wait for backorder and received it in no time at all. Nice people, great item and good transaction. This is how you can tell if a company is top notch...how they handle problems and how well they communicate what they can do for you.
Highest quality at great price!!! REASONABLE SHIPPING RATE!!!
I was very pleased with the excellent communications and prompt service I received from Distinctive Decor. They were wonderful to do business with and I plan to shop there again soon.
Distinctive Decor offers quality merchandise and they value each customer. They ship per their policy and they pack each item so that it will arrive safely at your door. Their prices are very competitive and the customer service is excellent. I will always order from this company and am also impressed with their ability to buy new merchandise that is both attractive and functional. Their products are outstanding. This is one of my favorite places to shop!
GREAT TO DEAL WITH. EXCELLENT COMMUNICATION. MY GOODS ARRIVED VERY WELL PACKAGED. I WOULD DEFINITELY BUY FROM THEM AGAIN. STRONGLY RECOMMEND.
Fragile items came extremely well packaged.
I am so pleased with this company. I collect miniature tea sets, and you have such a wonderful selection. My first order was well packed, so I am back for more. I will continue to shop here.
EXCELLENT PRODUCT, SERVICE, AND TIMELY SHIPPING.
The pitcher and bowl I received was beautiful! The packaging was excellent and items arrived in perfect condition. Will feel very confident in placing an order with Distinctive Decor anytime!
The seller was extremely helpful, prompt, and courteous. After my purchase, the package was immediately shipped and I received an e-mail with the tracking information. I highly recommend Distinctive Decor! Thanks again!
They were fast, had great items and good prices. Safe and quick shipping. I will gladly do business with them again!
Rapid response & delivery.
Merchandise was shipped in "lightening" speed and was received in only a few days by standard post. Fragile piece was packaged excellent and arrive in perfect condition. Would definately do business with again!
Beautiful shabby chic treasures with fast shipping:)
Excellent service, prompt shipping, and excellent packaging for such delicate porcelain item. I would definitely recommend Distinctive Decor to my friends. Thank you!
They informed me of the total price and that UPS would e-mail me with due date and tracking number. The item was well packaged and delivery was very speedy. I would use them again and feel very confident the order would arrive with no problems.
The customer service is excellent. I appreciate how they respond to the customer and they always respond to questions. This is an excellent company. Do not hesitate to order from them. Their merchandise is quality and they pay extra attention to packing each item. They are great!
The stuff is great and the delivery was accurate and prompt!
Good communication, fast and friendly.
I placed my order. I Sent Money. Received package quickly = Easy transaction. Thanks. The tea set is beautiful.
I love their merchandise, and their service is great. I plan to buy from them again, very soon.
Very very pleased. Super job!!!!
I ordered a very breakable product and they were wrapped well for shipment.
Wonderful service......I will order as often as needed...........and the products are wonderful also.
The service was good and the product arrived quickly. Thanks.
wonderful service, fast shipment, great merchant!!
The overall experience with online ordering was perfect. My order was delivered exactly when they promised.... and I was impressed with that because I needed the merchandise for Thanksgiving Holiday.
My order got to me in a few days. There was an extra little gift card in there too. They have beautiful things, I really enjoyed shopping there, and I plan to again.
Order (Christmas gifts) received in record time! Pictures on website very clear and easy to use.
This has been an excellent experience. A problem did arise through no fault of the merchant and she was very friendly and helpful and the problem was solved immediately. I will definitely use this merchant again and suggest other Yahoo shoppers do the same.
Very prompt and courteous service. Very satisfied with my order.
Very helpful and informative (via e-mails)... Worked diligently to ensure delivery before Christmas...
I can't believe how fast I received my order!
Fast service, beautiful merchandise! Awesome store!
One of the items I ordered was out of stock and they tried to contact me through e-mail. I hadn't checked e-mail for several days and wasn't getting the message. They called me at home and informed me of the problem in time to get it resolved and get my Christmas packages delivered on time. I highly recommend this merchant!
Merchandise was fragile and DD packaged the item with bubble-wrap in two boxes, plus packaging peanuts. The item arrived in perfect condition. It is even more adorable than described.
I think your website is great and visit it often. I have always been pleased with what I have ordered.